F A Q's
Why are some eBooks not available?
- Due to contractual agreements with our vendors, certain eBooks will not always be available on this site. However, if it isn’t available here, it may be available on Kindle Unlimited. These will change throughout the life of the book, so check back soon.
Why does some of the merchandise cost so much?
- We love that we can provide merchandise that goes with the themes of the books. However, since we don't have a warehouse, all merchandise is print on demand. Meaning that each item isn't created until you order it. This type of service has a much higher production cost.
How does it work when I purchase an audiobook?
- Please see our “Purchasing Audiobooks” page HERE.
How does it work when purchasing an eBook?
- Please see our “Purchasing eBooks” page HERE.
What is your return policy for eBooks and audiobooks?
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To complete your return, we require a receipt or proof of purchase.
What is your return policy for print books?
- Due to the nature of print-on-demand, we do not keep inventory and cannot cancel nor take returns for print books. However, if there is a quality concern on your product, please let us know at orders@sunrisepublishing.com and we will do our best to help resolve the problem.
What is your return policy for merchandise?
- Due to the nature of these print-on-demand products, we do not keep inventory and cannot cancel nor take returns for merchandise. However, if there is a quality concern on your product, please let us know at orders@sunrisepublishing.com and we will do our best to help resolve the problem.
Do you ship internationally?
- We do! However, due to international shipping rates, some products may be very expensive to ship. Some of our products have distributors in foreign countries, so if you are interested in a specific item reach out to us at orders@sunrisepublishing.com and we will see if there is an option in your country.